Cleaning plants – Service
Our commitment to outstanding service
We originally hail from the service sector. We have placed great value on high-quality service at fair conditions since the very beginning of our company history. This principle characterises our actions and our philosophy to this day.
Service-friendly machine design
We place a major focus on ease of service and maintenance when designing our machines. Our designs are thought through down to the smallest detail to make maintenance as easy as possible. For example, our plants have a chain hoist over heavy assemblies, which makes it easier to replace components if necessary. All assemblies that require regular inspection or maintenance remain easily accessible.
Efficient, worldwide remote maintenance
Our plants are equipped with numerous sensors and control elements that are visualised on the panel. This permit enables our qualified contact partners to find a solution to a problem without long travelling times quickly. We can support you with program optimisations and also install updates remotely. We strive to provide you with quick and reliable assistance whenever and wherever you need it.
Fair assembly kits and spare parts prices
Our philosophy is to sell the machines at their value. This means that we are not dependent on the after-sales business and can offer our customers fair conditions for high-quality service. We prefer to work with invoicing based on actual expenditure instead of fixed maintenance contracts. We negotiate excellent conditions right from the purchasing stage, which we are happy to pass on to our customers.
Direct contacts
We will always provide you with a direct contact with your responsible contact person. You will speak to the same experts in every area. We have no queues or time-consuming ticket systems. Thanks to the project-specific assignment of contact persons, they always know the current status at your site. This allows us to guarantee efficient and personalised support that is tailored to your specific needs.
Our services are designed for true added value. We are at your side at all times to ensure that your plants function optimally, from planning and installation to maintenance.
